Privacy Policy

Last updated: 25 June 2026

Introduction

fjord-owl ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fjord-owl.com or engage with our services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you:

• Complete contact forms or enquiry submissions
• Request a consultation or quote
• Subscribe to our communications
• Engage with our services as a client

This may include your name, email address, company name, job title, and details about your project requirements.

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on each page
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Communicate with you about projects and opportunities
• Improve our website and services
• Analyse usage patterns to enhance user experience
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes
• Contract: Where processing is necessary to perform a contract with you
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal obligation: Where processing is required by law

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our website and business
• Professional advisers such as lawyers and accountants
• Regulatory authorities where required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to or restrict certain processing activities
• Request data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

fjord-owl
47 Commerce Square
Nottingham, NG1 1HS
United Kingdom

Email: [email protected]