Our commitment to data protection
Last updated: 25 June 2026
fjord-owl is committed to protecting the privacy and security of your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides information about how we handle personal data and your rights under data protection law.
For the purposes of data protection law, fjord-owl is the data controller. This means we determine the purposes and means of processing your personal data.
Our contact details are:
fjord-owl
47 Commerce Square
Nottingham, NG1 1HS
United Kingdom
Email: [email protected]
Under UK GDPR, you have the following rights:
You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month.
You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
In certain circumstances, you have the right to request that we delete your personal data. This right is not absolute and applies only in specific situations, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, for example, while we verify the accuracy of your data following a challenge.
Where processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to object to processing based on legitimate interests or direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.
To exercise any of your data protection rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month, though we may extend this period by two months for complex requests, in which case we will inform you.
We process personal data only where we have a lawful basis to do so. The lawful bases we rely on include:
We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.
Where we transfer personal data outside the United Kingdom, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or binding corporate rules.
If you are dissatisfied with how we have handled your personal data or any request you have made, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.